Europe
DHL/DPD Express 4-7 Business days
Switzerland
DHL Express 4-7 Business days
United Kingdom
DHL Express 4-7 Business days
United States
DHL Express 4-7 Business days
RETURN POLICY
Not 100% satisfied with your purchase from Umai-Me? We accept returns that comply with our return policy.
Important! We are not responsible for wrong purchases due to size. Please check the size guide before ordering:
You are responsible for the return shipping costs. Our return period is 14 days from the receipt of your order. Within this period, you must also clearly communicate the return to us by email. The item should be returned in its original condition, i.e. with attached label, without odors, stains, or hair, etc.
Washed clothing items cannot be exchanged or returned. Unauthorized returns will be sent back to you at your expense. Original shipping costs are non-refundable. The items you wish to return are your responsibility until we receive them.
*Details on returns can be found at: Right of withdrawal