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    Terms and conditions

    General Terms and Conditions of the Company André Zumenko

    §1 Validity vis-à-vis entrepreneurs and definitions of terms

    (1) The following General Terms and Conditions shall apply to all deliveries between us and a consumer in the version valid at the time of the order.

    A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

    §2 Conclusion of a contract, storage of the contract text

    (1) The following regulations on the conclusion of the contract apply to orders placed via our Internet store .

    (2) In the event of the conclusion of a contract, the contract is concluded with

    André Zumenko
    André Zumenko
    Thiemannhof 8

    Register number

    Register Court Hamburg

    comes into effect.

    (3) The presentation of the goods in our internet store does not represent a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer submits a binding offer to conclude a purchase contract.
    (4) Upon receipt of an order in our Internet store, the following provisions shall apply: The consumer makes a binding offer to enter into a contract by successfully completing the order procedure provided in our Internet store.

    The order is placed in the following steps:

    1) Selection of the desired goods2
    ) Confirmation by clicking the buttons "Order "
    3) Checking the information in the shopping cart4
    ) Pressing the button "Checkout "
    5) Login to the Internet store after registration and entering the login information (e-mail address and password).
    6) Checking or correction of the data entered.
    7) Binding sending of the order by clicking the button "order with costs" or "buy".

    Before the binding submission of the order, the consumer can, after checking his details, return to the Internet page on which the customer's details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the "Back" button contained in the Internet browser used by him. We confirm the receipt of the order immediately by an automatically generated e-mail ("order confirmation"). With this we accept your offer.

    (5) Storage of the contract text for orders via our Internet store : We store the contract text and send you the order data and our terms and conditions by e-mail. You can also view the terms and conditions at any time at Your past orders can be viewed in our customer area under My Account --> My Orders.

    §3 Prices, shipping costs, payment, due date

    (1) The stated prices include the statutory sales tax and other price components. In addition, there are any shipping costs.

    (2) The consumer has the option of payment by direct debit, PayPal, credit card (Visa, Mastercard).

    §4 Delivery

    (1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. The delivery takes place here latest within 5 working days. In the case of payment in advance, the delivery period begins on the day after the payment order to the bank responsible for the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

    (2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the Buyer until the item has been handed over to the Buyer, even in the case of a mail order purchase.

    §5 Retention of title

    We retain title to the goods until the purchase price has been paid in full.


    §6 Right of withdrawal of the customer as a consumer:

    Right of withdrawal for consumers

    Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity:

    Cancellation policy

    Right of withdrawal

    You have the right to revoke this contract within fourteen days without giving any reason.

    The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

    In order to exercise your right of withdrawal, you must send us
    André Zumenko
    André Zumenko
    Thiemannhof 8

    by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. You can use the attached sample cancellation form for this purpose, which is, however, not mandatory.

    Consequences of revocation

    If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

    We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

    You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

    You shall bear the costs of returning the goods.

    End of the cancellation policy


    §7 Cancellation form

    Sample cancellation form

    (If you want to revoke the contract, please fill out this form and send it back).
    To :
    André Zumenko
    André Zumenko
    Thiemannhof 8
    I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service



    on (*)/received on (


    __________________Name of

    the consumer(s


    of the consumer(s)


    of the consumer(s) (

    only in case of notification on paper


    (*) Delete as applicable.

    §8 Warranty

    The legal warranty regulations apply.

    §9 Contract language

    The contract language is exclusively German.

    Status of the GTC Apr.2022

    Free Shipping

    Umai-me handles the shipping for all customers, sacrificing profit to ensure the best experience for customers.

    Secure payment methods

    Whether PayPal, credit card or Klarna, we offer all secure payment methods.

    premium quality

    Umai-me has its products produced under the highest standards in Europe